Shipping policy

Where we deliver

We currently deliver across India. International delivery will open soon.

Dispatch

Orders are packed and dispatched within 1–3 working days of being placed. Once your order ships, we will email you the tracking details.

Delivery time

Delivery usually takes 5–7 working days after dispatch. For the North-East and other remote pin codes, it can take up to 9 working days.

Shipping charges

Shipping is free on orders of ₹999 and above. For orders below ₹999, a flat shipping fee of ₹99 (inclusive of GST) applies anywhere in India.

Cash on Delivery

Cash on Delivery is available on eligible pin codes at no extra charge. Please pay the delivery partner when your order arrives. We may contact you to confirm a COD order before dispatch.

Delays

Festival seasons, weather and courier issues can cause delays. If your order is running late, write to us and we will help track it.

Wrong or incomplete address

Please check your address and phone number before placing the order. If a parcel cannot be delivered because of incorrect details, it may be returned to us and we will contact you to reship it.

Damaged parcels

If your parcel arrives damaged or leaking, please see our Refund and Returns Policy.

Contact us

WhatsApp or call: +91 91600 00239
Email: mysticaurah@gmail.com